Managed Services

Exceed IT - Managed IT Services

With Exceed IT Solutions as your trusted partner, your IT infrastructure is in capable hands. Our on-demand, remote/hybrid IT services provide the foundation for uninterrupted productivity, allowing you to focus on what matters most:growing your business.

Partnering with us allows you to leverage our dedicated IT team to manage your technology. Reduce overhead costs and IT workloads, improve uptime, and maintain regulatory compliance with Exceed IT Solutions.

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Is Managed IT Right For You?

Below are some considerations to take into account to determine whether you need managed IT assistance:

Your IT Spending

Your IT spending is limited and you cannot hire additional IT staff

Your IT Staff

Your IT staff can routine day-to-day tasks, but some tasks require more expertise

Your Network

Your network, as well as office software, are slow, causing delays

Keeping Your Data Safe

You don’t have controls set in place for managing permissions and keeping your data safe

Downtimes and Outages

You’ve experienced network downtimes and outages that cost you significant money

You’ve Lost Customers

You’ve lost customers for your lag in response time and service delivery

Benefits of Our Managed IT Services

Fixed Costs

With our fixed cost IT management, you can choose a subscription package that is aligned with your budget. You only pay for what you need, giving you freedom and flexibility to scale up or down based on your requirements. You are billed a monthly fee, which means no unexpected costs.

Fast Response & Resolution Times

All managed IT plans offer guaranteed fast turnaround times as outlined by our service-level agreement. We are committed to meet service expectations and objectives to ensure that your system is operational after the least amount of time.

Prevent Costly Downtimes

We take a proactive approach to preventing unplanned downtime and asset failure that lead to lost productivity, lost revenue and expenses. We conduct risk audits using a variety of effective tools to monitor, diagnose and address potential issues before they turn into a problem.

Our Managed IT Services Include:

Remote Monitoring & Management (RMM)

Having a robust IT infrastructure is crucial for productivity and process optimisation. We employ RMM tools to remotely monitor and manage your infrastructure, ensuring your servers, workstations, and endpoints are working as intended.

Application Support & Maintenance

Exceed IT provides small businesses, start-ups and enterprises end-to-end application support and maintenance to ensure your software is robust, secure and available to meet your evolving needs.

Backups and Disaster Recovery (BDR)

Ransomware is a rampant cyber threat that businesses should be on guard of. Exceed IT Solutions implements a backup and disaster recovery plan as part of your cybersecurity framework to prevent data loss and ensure data availability under any circumstances.

Cybersecurity Services

Many businesses fail to understand the frequency and severity of cyber threats to their business. We offer cyber security services to protect your IT ecosystem by keeping evolving threats at bay. We conduct cyber risk assessments to identify gaps and opportunities to improve your cyber security strategy and defend you against attacks.

IT Service Desk Support

Exceed IT has a dedicated team of IT service desk technicians who serve as first line support for any technical issues your organisation is facing. They manage incidents, prioritise and handle service requests and communication with your users.

Strategic IT Planning

To facilitate enterprise innovation and digital transformation, you need a strategic IT plan that aligns with your business objectives. We help organisations overcome technological challenges by helping you plan for the future, from hardware procurement and technological roadmaps to IT governance solutions.

IT Audits and Risk Assessment

Exceed IT performs IT audits and risk assessments to uncover hidden issues surrounding your technology infrastructure, network, and information system. We perform this routine assessment to increase operational efficiency, enhance your technology capabilities, and prevent lost opportunities due to downtimes, security threats and non-compliance.

Cloud Consulting Services & Solutions

Exceed IT’s cloud consulting services and solutions empower you to maximise the cloud with complete peace of mind. Our consultants will design your cloud adoption strategy, so you can innovate and scale without the risks, downtimes, and unnecessary expenses. We offer fast and simplified deployment, cloud migration and optimisation,, as well as cloud security and governance.

Our Other Services

Cyber Security

Safeguard your digital assets and sensitive data with our robust cloud security solutions, protecting your business from evolving cyber threats.
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Ready to elevate your business with cloud solutions tailored to your needs?
Contact Us
1300 369 171
1300 369 171 sales@exceedit.com.au
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